Contact
Talk to
a real person.
One inbox for everything: support@opacaptions.com. We aim to reply within two business days.
Help with the app
Setup, captions, exports, something not working.
Email support →Licences and billing
A lost key, moving PCs, refunds or invoices.
Email about a licence →Privacy requests
See, correct or delete the data we hold about you.
Send a privacy request →Press and partnerships
Reviews, interviews, collaborations and resellers.
Get in touch →Quick answers first? Try the FAQ. Your keys and devices are always in your account.
Non-profit licences
Free for
non-profits.
Charities, NGOs and other registered non-profits get a free OpaCaptions licence once we've verified them, so your stories and training videos get captions without a budget line.
Apply by emailWhat to include
- Your organisation's name and country
- Its registration or charity number
- Your website
- How you'll use OpaCaptions and how many people will
- The email address the licence should go to
We check the registration, then email the licence key. It also appears in your OpaCaptions account.